Judgment Call

By SCMA On 23/02/2016  

Honing your interpersonal skills is also part of this detail and is of the utmost importance as a medical assistant. A cooperative outlook is essential as a medical assistant, particularly in larger practices and hospitals where a wide variety of patients are seen.

As a Specialty Certified Medical Assistant (SCMA®), your job is to support the office staff and physicians with a higher level of specialized understanding, assisting patients and providing excellent medical care. Honing your interpersonal skills is also part of this detail and is of the utmost importance as a medical assistant. A cooperative outlook is essential as a medical assistant, particularly in larger practices and hospitals where a wide variety of patients are seen.

You must put your preconceptions and judgments of others aside to guarantee that you always dispense impartial care. Physicians look for medical assistants who will be open and accepting of all races, religions, genders, ages, and creeds. Embracing a positive patient interface is the path to job success and administering quality patient care.

Tips of the Trade: Look the Part

As the frontline workers of the healthcare industry, it's important that you not only know what you are doing, but also, look the part. Keeping your desk, work area, and person neat and tidy is especially important in the medical field, where errors, distractions and germs can sometimes be the difference between life and death. Taking pride in your appearance, uniform, and materials shows the patient that you are serious about what you do.

Minister of Operations

From entry level to retirement, SCMA professionals are the backbone of medical administration. With a plethora of daily duties in every type of work environment whether office or hospital, medical assistants maintain clerical organization, uphold laws and patients' rights, and record and report patient information. The administrative endeavors of these essential staff make it easier for nurses and doctors to dispense safe and secure care.

If you love organizing files and making lists, medical assisting might be the right job for you. Certification in a speciality helps in deciphering medical terminology; thus, making you a more important member of the healthcare team.

Everyday, SCMA professionals engage in a variety of office business. But, it's not just what they do, it is also the way they go about getting their jobs done. A talented medical assistant works efficiently and effectively to do the following:

• Answer phones with proper telephone etiquette.
• File information both in office and on a computer.
• Enter data accurately in compliance with HIPAA, ICD-10, Meaningful Use 2, and other governmental mandates.
• Navigate insurance differences and sites while maintaining HIPAA standards.
• Employ the various types of medical software needed to run a practice.
• Understand and apply medical terminology in reference to patient care, files and billing.
• Coordinate medical instructions, referrals and prescriptions over a variety of technical platforms.